Conflict Management in Teams

Challenge: Conflict and communication issues between teammates can reduce productivity and create tension in the workplace.

Solution: Create and develop an ILT and accompanying materials and guides to develop knowledge of communication styles and conflict resolution strategies.

Results: Creating a standard for more effective communication in the workplace.

Instructor-Led Training

Conflict Management for Teams.mp4

Conflict Management for Teams

Tools: Canva

Time: 2 hours

Job Aids

Topics: Benefits of Teams, 6 Keys to Communication, and 4 Steps to Resolving Conflict

Tools: Canva

Time: 10-20 min/asset

Guides

Facilitator Guide

Tools:

Time: 

Participant Guide

Tools:

Time: